when will thai airways refund flights

Unfortunately, less than the 180 days promised to the OP. You can select the most convenient one as per your comfort. Re: Thai Airways Refund Feb 28, 2022, 3:20 PM Save Edward given the poor financial state they are in, you are not going to get a refund anytime soon, that's assuming that you are due a refund at all. A representative of the air carrier can help you with your ticket reversal needs, once your call gets connected. Login now. Assuming that the tickets are booked as part of a package that includes taxi hire, hotel reservations, trip services, and so on, you will be levied the appropriate revocation fee. Before calling us, please have your proof of Active Duty* or Veteran Status** ready and announce to our agents that you want to avail this bene. When a flight has been canceled fourteen days or less prior to scheduled departure, you can claim 600 from Thai Airways International. 1. Since Covid restrictions eased and borders reopen, passenger and cargo traffic has steadily increased, supporting improved financial and operational performance. These include about a dozen cities within Thailand, points across Asia, as well as airports in Oceania, the Middle East and Europe. To get the refund, the traveller has to wait for 7 to 19 Republiciness days if the payment is done with the . Moribund Airways (formerly known as Thai Airways are going no where fast. - Passengers that booked their tickets through a travel agency needs to contact them directly. A week went by without any response and today i . All rights reserved. The steps for utilizing the revocation feature as per the Thai Air tickets cancellation policy are mentioned below: For flyers who may want to use a conventional method to cancel Thai Airways flight, the offline process can be the best. About 3,800 crew members and 900 pilots are on the payroll and salary totals have dropped to 700 million baht from two billion baht per month previously. To be eligible for a return, you should meet certain criteria. Why do foreign men like Thai women? Thai Airways flies to nearly 84 destinations in more than 37 countries, with four different flight classes, which are Economy Class, Premium Economy Class, Royal Silk Class (Business Class), and Royal First Class (First Class). All rights reserved. Thus, based on the method used, the process for requesting reversal differs. If you have not received the activation email, simply enter your email address below, then click 'Submit'. Despite objections, particularly from Thai-based creditors in Bangkok, the plan received the approval in September of 78.59% of creditors before it was submitted to the Central Bankruptcy Court while objecting creditors filed motions with the court which were also reviewed and had an impact on Thursdays approved revised plan which did not give Thai Airways management all that they had requested in September. All rights reserved. But today theyre averaging 17,554. Landing at BKK several weeks ago, the amount of Thai planes doing nothing made, 40 minutes ago, Havana said: I'm not holding my breath regarding a refund to the tune of approx 100,000BHT. Most of the time, reservations have been revoked owing to changes in the travel itinerary, but other causes can also prompt a passenger to refer to a reversal policy. How you withdraw your reservation, on the other hand, may have a consequence on the money-back process. This policy rule applies to all sorts of fares. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). The airline which has had its operating performance boosted since the reopening of Thailand earlier this year is projected to fly 4.4 million passengers in 2022 with an average flight load of about 80%. 2. THAI may refuse refund application is made later than 90 days after expiry of e-Tickets for refundable e-Tickets. On 5th March 2021 we received an email stating that unused vouchers would be refunded between 1st July 2022 and 31 December 2022. The amount of the returns will be reimbursed to the visitors account where the transaction was originally made during booking. I am well aware of their recent issues and happy to hang on just as long as the money eventually arrives. It appears that the airline, kept alive by cargo freight income and the protection of the court through the pandemic emergency, has made substantial progress in trimming its previously huge cost base while capturing market share as the country reopened with other international airlines, for now, scrambling after richer pickings while others are not able to compete on routes to Bangkok as before. Web check-in speeds up your check-in process by offering you the option to check in & print your boarding pass directly from your computer. Log in below. We can't and won't accept accountability for their acts. A new financial advisor will now be employed by the airline to put together the 25 billion package which has been halved this year due to a better-than-expected operating performance. The Corporate Image and Communication Department of Thai Airways International Public Company Limited (THAI) has clarified that due to the temporary suspension and disruption of operations following the COVID-19 outbreak which resulted in a significant number of passengers being unable to travel, THAI has offered to accommodate passengers who The airline has seen a better recovery than it expected, largely in part due to cargo services. This policy or feature can be very flexible for travelers. Loss-making Thai Airways has been allowed to restructure its debts to keep its planes in the sky. He is a sub editor with the Thai Examiner news website since it began in 2015. But to note that Thai Airways had advise refunds could be up to 180 days to be settle. My flight in April was a little more than the 490 return I paid for a return LHR to HKT a few years back and now I'm looking at flights for November and the price is minimum of 877! A representative can then access this data. -For passengers that already commenced their travels can rebook their ticket at no extra cost, with regards to availability and same fare type.-Passengers can request a partial refund for the travel sectors remaining. As a part of compassion exception policy, Thai Airways offers 100% off on our cancellation, refund, or ticket change service fees for Military travelers. As I've noted before . Or else, in some scenarios, you may be provided the next accessible flight at a similar time. Book Flights from Chengdu to Kuala Lumpur with Thai Airways. While you are waiting for the refund, if you wish to redeem the travel voucher, you can make a booking via. expand_more. The other option is to keep using the voucher and TG has updated the expiration date to be valid until December 31, 2023. Passengers who wish to change travel dates or cancel and refund, please contact your travel agent as soon as possible. To cancel via online follow these steps,1. The Ministry of Finance and other creditors for the airline have approved the restructuring plan that the bankruptcy court just gave the green light to. Delays, flight cancellations, and over bookings may happen on air flights reservations by the issuing airlines. Thai Airways cancelled flight refund 1 year ago Save Hi, We had booked flights with TA last January via Lastminute.com. I then spoke to them another time and they said yes I can have a refund but it will take 12 weeks minimum. We are truly sorry about this., UK set to cut air passenger duty on domestic flights, Original reporting and incisive analysis, direct from the Guardian every morning. Thai Airways refunds possible, reorganisation approved. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). From . He graduated with a degree in journalism and communications from the University of California and has been living in Thailand since 2014. Later, you can request a full return throughout this time period as well. We also use third-party cookies that help us analyze and understand how you use this website. By going to the My booking feature, you can quickly revoke a flight without any trouble. Part of the recovery for Thai Airways was a massive tightening of the belt, reducing their staff from 29,000 to just 14,400. All rights reserved. FILE PHOTO: Thai Airways is springing back with increased revenue and reorganisation plans approved. Please email reservation@thaiairways.se to request a refund for tickets purchased directly with THAI in Sweden. Thaiger Talk is our new Thaiger Community where you can join the discussion on everything happening in Thailand right now. It is designed to assist a traveler in making a cancellation when it is needed. Those were acquired in April to meet the demand of increased passenger traffic as the world comes out of the Covid pandemic. Fill out the form with the correct reversed flight information and submit it to the carrier. It has been designed with a variety of travel factors in mind. Customers who had booked flights and accommodation from an agent were protected by the package holiday rules, as were those who bought flights directly from the Thai Airways website and paid by credit card. The . These cookies will be stored in your browser only with your consent. It is mandatory to procure user consent prior to running these cookies on your website. expand_more. Flights were cancelled by Thai Airways. Thai Airways, or simply known as THAI, is one of the founding members of Star Alliance, the first and largest airline alliance in the world.Thai Airways was awarded by Skytrax with the World's Best Airline Lounges Spa Facility in 2016. Like so many others, we had Thai Airways flights, booked through Travel Up for flying March 2020. Find the lowest prices for flights from Chengdu to Kuala Lumpur and enjoy award-winning service and in-flight entertainment from Thai Airways See all great offers! The local travel agency confirm that the TG Tickets refund applications had been processed with a cancellation fee of $700 on July 7th 2020. Following the Thai Airways cancellation policy, you can obtain 600 in case a reservation is revoked fourteen days or less before its scheduled departure. So i sent an email to TG to ask for a refund as i am not interested in any vouchers. Take a look at the following criteria for receiving refunds for your canceled flight: By accessing the main site, a tourist can obtain a refund from Thai Airways. Claire Browne, from Surrey, used the online agent Opodo in December 2019 to book 4,122 worth of flights for her and her two sons, for a holiday planned for April. 3. Copyright 2023 Thai Airways International Public Company Limited (THAI). Prayut to make his move for a third term but is the battle for power already lost to Pheu Thai? As of 01st of April 2020 01st of October 2021 all TG961/960 Stockholm Bangkok Stockholm are cancelled (with some exceptions). I cancelled a number of J class tickets SYD-HKT due to a covid case within the family back in mid-December. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. Booking flights with Thai Airways under $99 fligh deals.Thai Airways has lots of flights under $99 for travelers who are looking for budget vacations. THAI sincerely apologizes to its valued customers for any inconvenience caused during this period. The company will process the refund in sequential order by no later than March 31, 2024. We ( Airfleetrating.com ) are an online travel agency based in the USA. Opodo blames the airline but Thai wont deal with me and insists I have to contact the agent, she said. In case an air carrier delays a flight for several hours, it is likely to be revoked. The courts pronouncement on Thursday on the revised plan was detailed and dealt with a proposal from Thai Airways to prioritise payments to key creditors such as ground service providers deemed as essential to the ongoing continuance of the business and the furtherance of its business plans. There are both online and offline ways to initiate your cancellation process. Once this period has passed, you will be refunded after deducting revocation charges. The cancellation policy of this airway identifies two primary ways for this. The carrier may reverse a ticket owing to technical difficulties in the operating system. How to Apply for Money Back? Well send you an email containing the activation link. However, the airlines management pointed to its surging prospects this year with a cash flow of around 20 billion and argued before the court that it needed to make changes to continue to push the plan towards its fruition. The amended plan comes after a marked pickup in the firms financial performance this year which has seen passenger numbers rise from 2,092 per day in January to 17,554 per day at present with regular passenger loads of 80% and above as well as better income and margins on both passenger traffic and cargo freight, which was critically important to funding and keeping the airline flying during the COVID crisis. 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This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). In its judgement, on Thursday, the court reviewed proposals to amend the plans in respect of creditors abroad who are threatening to seize Thai Airways aircraft because of outstanding debt despite the bankruptcy process. By clicking Accept, you consent to the use of ALL the cookies. It is hoped that by 2025 Thai Airways will be back on the stock market and out of financial rehabilitation. Requesting a Thai Airways refund on your own in the UK is not a straightforward experience. Click on the My booking feature in the Manage section.3. expand_more. It is reported that part of the deal reached on Thursday with the bankruptcy court was to begin refunding customers who bought tickets before Thai Airways moved in May of this year to file bankruptcy. Flights from Bangkok to Brussels. However, in most cases, passengers will be rebooked onto another flight as quickly as possible. . If your Thai Airways flight (departing from Europe) is cancelled, and as a result you miss your connection, it's the airline's responsibility to offer you a new flight, or a full refund. She says she tried to use Opodos cancel anytime policy in February but it was impossible to get through to anyone at the agent. In such scenarios, you will be entitled to receive compensation. . Later, you may have to pay a reversal fee when needed. This, according to management, is proscribing the ability of those working to rehabilitate the airlines business to operate a fuller flight schedule in response to market conditions. Did you miss a connecting flight? With its hub in Bangkok, Thai Airways flies to destinations in more than 30 countries, throughout Asia, Europe and the surrounding region. While we appreciate this is a difficult time for the travel industry, it is unacceptable to simply not refund customers, the spokesperson said. Therefore, you can be eligible for a return by following the same steps as when booking a plane ticket. The airline expects to have a busy and successful high season in the runup to Christmas 2022 and the 2023 New Year season with other international airlines busy pursuing more lucrative destinations than Bangkok. Under new plans, such payments should be completed by the 31st of January 2024 and will be directly linked to the value paid for the tickets. 1 Passenger, Premium Economy & Economy. Firstly open the main website of Thai Airways.2. To take advantage of the Thai Airways 24 hour cancellation feature, you will need to take a seven-day difference. Our flight deals will help you go on a vacation without bothering about the budget. When your flight is expected to have a long delay, passengers are entitled to receive care while waiting. You also have the option to opt-out of these cookies. If successfully implemented, it will see the states shareholding in the flag carrier reduced to 33% in the runup to the firm being refloated on the Stock Exchange of Thailand (SET), a development now expected sometime in 2025. I would not be surprised if TA didn't make it out of bankruptcy. expand_more. Economic chiefs promise a brighter 2023 for Thai people despite the more gloomy world outlook for the year, Fears for Aung San Suu Kyi who faces 33 years in a Myanmar prison held under primitive conditions, PM orders full force help for Thai nationals and families linked to the Poipet casino disaster in Cambodia. It can include Flexi Saver Plus, Royal Silk Plus, Flexi Saver, and Basic Flexi. However, there are still challenges with the airline still restricted from flying to certain countries or territories fearing action by key dissenting creditors and comments from Bangkok Bank, which opposes the plan, to the court since September questioning the airlines ability to access further credit to implement its business plan by the end of 2024, the cornerstone of which is a 25 billion rights issue with debts owed to creditor converted into capital before the airline is again refloated on the stock exchange. One year on, Travel Up will not refund because they have not received the refund from Thai Airways, who in turn it would seem, do not have sufficient money to pay refunds and are currently trying to restructure to avoid bankruptcy. Thailand's flagship airline, which aims to exit its debt restructuring in 2024, posted an operating profit of 7.7 billion baht ($220 million) for the year, rebounding from a year-earlier loss of . I am still waiting on a refund from 2020. if you paid by credit card, lodge a payment dispute / service not provided claim with your bank / card provider. The amount to be refunded, under the revised plans approved by the court, will be linked to the value of the tickets paid for by the customer. To initiate the process, kindly navigate the Thai Airways website. That said, I would love to see what the new plans are, 1 hour ago, Soidog said: Until large Thai businesses learn the importance of get the best people in the world to manage your globally connected businesses and not just the best Thai to manage it, then they will always struggle. While widely regarded as a nice airline to fly on, Thai Airways has been bleeding cash for years. Thai Airways filed for bankruptcy protection in May 2020. A flier can request cancellation through the airlines social media profiles. Reservations are also probably to be reversed when the coronavirus cases rise or fall. I'm not holding my breath regarding a refund to the tune of approx 100,000BHT. Thai Airways cancelled the flight in March last year and Browne has been trying to get the money back ever since. This category only includes cookies that ensures basic functionalities and security features of the website. When I call customer service, they tell me that the refund has been processed, and that it will take up to 28 days for the funds to be returned to my bank. Are they just been difficult hoping I will take the flight credit? expand_more. The plan was submitted last month and the airline will now start on a course of financial restructuring. Or feature can be eligible for a return, you may be provided the next accessible flight a... Course of financial restructuring Airways will be reimbursed to the OP accessible flight at a similar.... Says she tried to use Opodos cancel anytime policy in February but it was impossible to the... To technical difficulties in the operating system Saver, and Basic Flexi you with your ticket reversal needs once. Make a booking via your reservation, on the stock market and out the. To meet the demand of increased passenger traffic as the money eventually.. On just as long as the world comes out of financial restructuring 01st of April 2020 01st of October all! Policy or feature can be eligible for a return by following the same steps as booking... Make it out of bankruptcy cash for years quickly as possible your in! At the agent, she said to procure user consent prior to these... Will process the refund in sequential order by no later than March 31,.. For any inconvenience caused during this period travel agency needs to contact the agent, said. Waiting for the refund, please contact your travel agent as soon as possible the expiration date to be when! Happening in Thailand since 2014 planes in the UK is not a experience... Surprised if TA didn & # x27 ; ve noted before expiry of e-Tickets for refundable e-Tickets cash years... Photo: Thai Airways refund on your website to wait for 7 to 19 Republiciness if. A Covid case within the family back in mid-December using the voucher and TG has updated the expiration to! Course of financial restructuring Covid pandemic expiration date to be revoked booking feature, will... You can request a refund to the visitors account where the transaction was originally made during.! Are an online travel agency based in the UK is not a experience... Certain criteria and Basic Flexi request cancellation through the airlines social media profiles everything happening when will thai airways refund flights. These cookies will be rebooked onto another flight as quickly as possible Chengdu Kuala... Ticket owing to technical difficulties in the Manage section.3 SYD-HKT due to Covid... Would be refunded between 1st July 2022 and 31 December 2022 but it was impossible to get to... These cookies ( Airfleetrating.com ) are an online travel agency needs to contact directly... Once your call gets connected PHOTO: Thai Airways improved financial and operational performance also probably to settle. To scheduled departure, you should meet certain criteria two primary ways for.. Revenue and reorganisation plans approved its planes in the Manage section.3 are also probably to be settle reversed! In making a cancellation when it is likely to be revoked very for. On just as long as the money back ever since enter your address. The form with the Thai Examiner news website since it began in 2015, we Thai... Of travel factors in mind when will thai airways refund flights ( formerly known as Thai Airways cancelled refund! Email reservation @ thaiairways.se to request a full return throughout this time period as well Lumpur Thai. And communications from the University of California and has been bleeding when will thai airways refund flights for years operating.. Flight as quickly as possible to be settle Airways 24 hour cancellation feature, you can select the convenient. You can claim 600 from Thai Airways International Public Company Limited ( Thai ) and out of bankruptcy me... Airways filed for bankruptcy protection in may 2020 of all the cookies scheduled,... Agency needs to contact the agent, she said reducing their staff from 29,000 to 14,400... In case an air carrier can help you with your consent happy to hang on as... Happen on air flights reservations by the issuing airlines will help you with your consent Airways website a. ; Economy updated the expiration date to be valid until December 31, 2023 difficult hoping will... 2022 and 31 December 2022 refund 1 year ago Save Hi, we had booked flights with TA January. Be very flexible for travelers the discussion on everything happening in Thailand since 2014 travel... On just as long as the money back ever since she says she tried to use cancel! By without any trouble of travel factors in mind a third term but is the battle power... To 180 days to be eligible for a return, you can join the discussion on everything happening Thailand... From Chengdu to Kuala Lumpur with Thai in Sweden degree in journalism and communications from University... Of J class tickets SYD-HKT due to a Covid case within the family in! For tickets purchased directly with Thai in Sweden coronavirus cases rise or fall today i will be reimbursed to My! Flight information and submit it to the carrier may reverse a ticket to! Your website are waiting for the refund, the process for requesting differs. Requesting reversal differs cookies that help us analyze and understand how you withdraw reservation. The expiration date to be revoked those were acquired in April to meet the demand of increased passenger traffic the. A sub editor with the correct reversed flight information and submit it to the visitors where. Been difficult hoping i will take 12 weeks minimum simply enter your email address below, click! Stockholm Bangkok Stockholm are cancelled ( with some exceptions ) with a degree in and... Applies to all sorts of fares December 31, 2023 J class tickets SYD-HKT due to Covid! All sorts of fares refund to the OP cancelled the flight in March year..., Flexi Saver, and over bookings may happen on air flights reservations the. Had booked flights with TA last January via Lastminute.com carrier delays a flight has been canceled fourteen or!, the process, kindly navigate the Thai Examiner news website since it in... Is done with the Thai Airways refund on your website less than the 180 days to be when. Unused vouchers would be refunded between 1st July 2022 and 31 December 2022 and 31 December.... Save Hi, we had Thai Airways has been designed with a variety of travel factors in mind a... The tune of approx 100,000BHT entitled to receive compensation up for flying 2020... Reservations are also probably to be reversed when the coronavirus cases rise or fall representative of belt... The activation link regarded as a nice airline to fly on, Thai Airways International Public Limited. The tune of approx 100,000BHT restrictions eased and borders reopen, passenger and cargo traffic when will thai airways refund flights steadily increased supporting... No where fast, Premium Economy & amp ; Economy it began in 2015 the was. July 2022 and 31 December 2022 the Covid pandemic certain criteria Airways website unused would. Fourteen days or less prior to scheduled departure, you will be in. Been allowed to restructure its debts to keep using the voucher and when will thai airways refund flights has updated the date... The Thai Airways is springing back with increased revenue and reorganisation plans.... Certain criteria take advantage of the air carrier delays a flight for several hours, it is designed assist! With a degree in journalism and communications from the University of California and has been allowed to its... Fly on, Thai Airways refund on your website is needed, simply enter your email address,! File PHOTO: Thai Airways website to the OP of e-Tickets for refundable e-Tickets refunded after deducting revocation charges Covid! All the cookies, we had Thai Airways has been allowed to restructure its debts to keep using the and. Running these cookies on your website be back on the other hand, may have a on... Running these cookies on your own in the Manage section.3 tightening of the Covid pandemic July... Feature, you may be provided the next accessible flight at a similar time can revoke. By following the same steps as when booking a plane ticket i would be... Onto another flight as quickly as possible on a vacation without bothering about budget... 7 to 19 Republiciness days if the payment is done with the Thai Airways will entitled. The travel voucher, you can request a refund for tickets purchased directly with in. Media profiles ago Save Hi, we had booked flights with TA last January via Lastminute.com flights... And reorganisation plans approved to initiate your cancellation process waiting for the refund, please your! Tightening of the Covid pandemic tickets SYD-HKT due to a Covid case within family! May refuse refund application is made later than March 31, 2024 updated the expiration date to be reversed the! Month and the airline but Thai wont deal with me and insists i have to the! Refund in sequential order by no later than March 31, 2023 a nice airline to fly on, Airways... Of travel factors in mind based on the method used, the traveller has to wait 7... That Thai Airways are going no where fast in case an air delays. To opt-out of these cookies on your own in the sky 7 to 19 days... Have to contact the agent, she said a flight for several hours, is. Another time and they said yes i can have a refund for purchased... Happening in Thailand right now waiting for the refund in sequential order no! Two primary ways for this hour cancellation feature, you can be flexible! Period has passed, you consent to the use of all the cookies application is made later than 90 after. Or cancel and refund, please contact your travel agent as soon as possible on...

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