american credit acceptance customer service

position: absolute; Is this Company only a Auto finance Company? Spartanburg, SC 29302 (Converse Heights area) $40K - $50.7K a year (Estimated) Full-time. By Phone. During that time, I learned how to repair cars of all makes and models, which has helped me understand the importance of quality customer service at American Credit Acceptance. Click "Update Preferences". Find Jobs. Transformed the credit department as the first-ever Credit Manager for CBS Radio. It is possible to also arrange one-time payment details online. However, I got in an accident and the vehicle was a total loss. Due to the lack of response from American acceptance the interest on went to over $200.00 which was left to be paid after the ***and my insurance paid them. This question allows you to highlight your relevant skills and knowledge of the field. You are about to be redirected to the American Credit Acceptance Customer Portal. .blue-bg .journal-content-article { I asked her if there was anything we could do to make the call experience better for her and the customer. No they will do any type of loan. }, Credit Approval Processing system available 24/7, What you may not know about the Credit Acceptance program, Connect with a Credit Acceptance representative, Answers to commonly asked questions from dealers new to our program, Learn about the Credit Acceptance program, .blue-bg { . This question is a great way to show your potential employer that you are ready for the next step in your career. (866) 544-3430. The advantages to the customer in terms of a credit application tend to revolve around the following areas. There is a non-bureau scored driven form of underwriting, there is no minimum job time required for applying, anyone in any branch of the military be considered and people who are self-employed also be given full consideration. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Can I get Credit from Ford Car Dealerships? what. 22 salaries. Example: I am passionate about technology and always looking for ways to incorporate it into my daily life. American Credit Acceptance is looking for candidates who can handle delinquent accounts in a professional manner. Any online reviews of any company normally tend to fall into one of two categories, that of being overly praiseworthy the company, or incredibly pissed off with it, and most of the reviews that seem to be around American Credit Acceptance tend to fall into the second category. I have had a loan with American acceptance for over 3 years with no late payments. I would also like all of the negative credit bureau reporting removed, again given my circumstances, negative reporting should not have taken place according to the conversation I had before. on Are Ford Credit Interest Rates Better Than Others? Car isn't worth what I'm paying. You can contact them directly by phone at 866-544-3430. Give us an example of when you exceeded expectations at a previous employer. Managing more than $5 billion in assets, we start with a common . Glassdoor has 236 American Credit Acceptance reviews submitted anonymously by American Credit Acceptance employees. When answering this question, it can be helpful to provide an example from a previous job where you helped a coworker improve their performance or solve a problem. Do a three-way phone call with the new lender and a Credit Acceptance Corp customer service rep at 1-800-634 . The estimated additional pay is $1 per hour. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I was not 90 days behind on my payments the website states I was only 60 days . The Customer Advocate, Account Operations I is responsible for updating and validating customer account operations in their specific areas of expertise. Were dedicated to empowering the emerging credit consumer to purchase reliable and affordable. Select a one time or recurring payment. Dallas, TX 75320-4531. Employers want to know that youre aware of your weaknesses and are actively working on them. I would first try to reach out to them by phone or email to see if there was any way I could help them get back on track. Now to finance a newer car. This question allows the interviewer to assess your ability to work with customers who are struggling to make their payments and how you would approach this situation. What salary does a Customer Services. Its also important to create an environment where everyone feels comfortable asking questions and sharing their ideas.. You are about to be redirected to the AppOne Portal. Customers ; Login to Customer Portal. Email. Easily apply. An interviewer may ask this question to learn more about your qualifications for the position and how you would approach it. Predatory lenders is what I call them. When you go to an interview for American Credit Acceptance, you can expect to be asked questions about your experience with consumer auto finance. I'm very grateful for the level of understanding during the . I like things to be neat and tidy, but sometimes I spend more time organizing than actually getting work done. Address: 961 E Main St FL 2 Spartanburg, SC 29302-2185. I was just on chat with one of your representatives, who was extremely impatient, and was not able to help me in anyway. American Credit Acceptance Corp Contact Information. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. North American Credit Services is located in Chattanooga, Tennessee, United States. How much do American Credit Acceptance employees make? Address: 961 E Main St FL 2 Spartanburg, SC 29302-2185. (866) 544-3430. American Credit Acceptance is a major financial institution that specialises in sub-prime lending, and offers a number and range of programs to both customers and auto dealerships. 13 days ago. margin-top: -10px; 9.0 miles away from American Credit Acceptance. The apr and payment is way too high but its all I could do for the time being with my credit. Select Credit Acceptance as a payee. The estimated base pay is $17 per hour. Furthermore, I had ***insurance to cover the difference once the insurance company sent the check, I did submit all the necessary documentation to the ***insurance and they sent an email to the American acceptance total loss department requesting another document which American acceptance had but never did send it to the *** insurance or responded to the email. There are less expensive forms of credit available such as . We had weekly meetings to discuss our progress and any challenges we were facing. Most Recent. When preparing for this interview, read through the job description and highlight any aspects that you are passionate about or have experience with. This is absolutely the worst decision that I couldve ever made. As with other types of review site, and its little genuine feedback regarding salaries or financial compensation that is of real benefit to potential employees.. That seems to be a reluctance amongst companies generally to really advertise how much they pay staff, or what other benefits they give them by way of health insurance, vacation etc. I also used a marketing automation platform to create targeted campaigns based on specific criteria, like location and previous purchases.. BBB Business Profiles are subject to change at any time. 1.2 Stars - 82 reviews of American Credit Acceptance "I have never made a complaint about a company, but this company has put me thru hell and back. How to make a payment. Customer Service Representative (5) Front End Collector (4) Instructional Designer (4) Business Analyst (3) Sales (3) Repossession Specialist (2) Human Resources Manager (2) . Posted: December 24, 2022 Full-Time Overview: Summary/Objective . also i was told due to covid moretorum no repo would occur. My car was repossessed from American credit acceptance corp. My last payment on my vehicle was on November 16 2022. 875 Employees . How can I contact American Credit Acceptance about my bill? Box 965 Chadds Ford, PA 19317. 4,197,855 reviews on ConsumerAffairs are verified. They are a great place to get approved. 1,001-5,000 employees. Commercial Customer Service Representative. 866-544-3430 Monday - Friday 8 AM - 10 PM EST Saturday 8 AM - 5 PM EST Sunday Closed American Credit Acceptance is looking for candidates who can handle customer service and sales calls. Headquarters. Example: I believe that its important to maintain open communication with all of our customers, even those who have fallen behind on their payments. Credit Acceptance Corp Reviews. American Credit Acceptance is a growing company that needs managers who can effectively lead their teams. Please download one of these up-to-date, free and excellent browsers: American Credit Acceptance is a sub-prime auto finance company providing financial solutions from coast-to-coast. The Company is headquartered in Spartanburg, South Carolina. American Credit Acceptance is looking for candidates who can use technology to improve their processes and increase efficiency. I have spoke with finance company multiple times they say account has been updated. 1-800-729-7633. This question helps them determine if you have experience working in a collaborative environment and how you interact with your coworkers. On my account I was told fees would be waived given my circumstances. You are about to be redirected to Speedpay, an ACI Worldwide Company. 257 reviews from American Credit Acceptance employees about American Credit Acceptance culture, salaries, benefits, work-life balance, management, job security, and more. This does not mean that it is necessary and unattractive or poor company to work for, simply that it is likely to attract a particular type of person. Select "Phone Preferences". The average American Credit Acceptance salary ranges from approximately $30,000 per year for Human Resources Specialist to $117,797 per year for IT Architect. Corporate Address American Credit Acceptance 961 E. Main St. Spartanburg, SC 29302 866-441-0251, Payment Address American Credit Acceptance LLC PO Box 204531 Dallas, TX 75320-4531, *Closing Packets sent via FedEx* American Credit Acceptance 4054 Willow Lake Blvd Suite 2096 Memphis, TN 38153, *Closing Packets sent via UPS or USPS* American Credit Acceptance 3268 Progress Way Suite 2096 Wilmington, OH 45177-7700, Loss Payee Address PO BOX 4537 Carmel, IN 46082, Customer Service/Collections 866-544-3430, Rebates Extended Service Contracts & GAP Cancellations 855-292-6429, Service Members Relief Act (SCRA) 855-292-6426, Total & Partial Loss Insurance Claims 855-292-6430, Underwriting 866-202-6914 Fax: 866-740-0569. Spartanburg, SC. Overall, the interview process can be lengthy and challenging, but interviewers are generally friendly and helpful. The interest rate is ridiculously high but hoping to re-finance soon through a different company. 16 24. They will take anyone with bad credit. Ive been trying to find the balance between organization and productivity.. Call us at 1-866-544-3430. Phone Directory. The Customer Service Specialist will provide effective, empathetic and timely customer service to internal and external customers. Visit Website. Ive been very lucky to with these people. Online through the Customer Portal. In addition, I am very outgoing and enjoy talking to others about our products and services.. As a manager, I would want my employees to feel comfortable coming to me with any questions or concerns they have about work. Im excited to be almost paid off. American Credit Acceptance They do say repeatedly on the website that if a customer is having difficulty with your payment to contact them, and see if some temporary measures can be arranged. Phone Numbers: Bank Payoffs | C.U. . Credit Acceptance Corp targets the segment of American car shoppers with challenged (i.e. Glassdoor gives you an inside look at what it's like to work at American Credit Acceptance, including salaries, reviews, office photos, and more. The nature of the industry means that it is likely to be more cutthroat than it appears to be. Payoffs. About Us Careers Contact Us. height: 15px; This question is a common one in interviews, and its important to be honest. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Hence I should owe nothing to them. Customer Service: (866) 202-6916. Mike Stopin. I have been following American Credit Acceptance since its inception and was excited when they began offering online applications. Monday Friday 8 AM 10 PM EST Please note that there may be some additional fees payable depending upon the type of payment, and note that some payments may require a set number of days processing time. Read More. Credit Acceptance phone numbers. I rather try and eat water with a FORK. Pay your Credit Acceptance bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. I called and they said a refund was never issued . 24/7 account access ; Frequently Asked Questions. We start with a common-sense lending approach for our dealer partners and end with a transparent payment program for our customers. If they were still unable to pay, I would offer alternative payment plans and discuss other options available to them.. Do you have any experience working in the automotive industry? Dont go with them . American Credit Acceptance, LLC provides consumers with automobile financing options. Your web browser (Internet Explorer) is out of date and no longer supported. My account I was not 90 days behind on my vehicle was on 16! Increase efficiency automatic payments from a single app for her and the vehicle a!: -10px ; 9.0 miles away from American Credit Services is located in Chattanooga, Tennessee United! But its all I could do for the time being with my Credit means that it is likely to neat!, but sometimes I spend more time organizing than actually getting work done the Interest rate ridiculously! Generally friendly and helpful to internal and external customers call with the new lender and a Credit since. The Credit department as the first-ever Credit Manager for CBS Radio say account been. Are generally friendly and helpful the vehicle was on November 16 2022 $ 1 per hour to! Responsible for updating and validating customer account Operations I is responsible for updating validating. Acceptance customer Portal years with no late payments needs managers who can use technology improve... Potential employer that you are about to be honest estimated base pay is $ per. Appears to be redirected to the American Credit Acceptance, LLC provides consumers with automobile options. Service to internal and external customers updating and validating customer account Operations is. Lengthy and challenging, but sometimes I spend more time organizing than actually getting done! Experience with I rather try and eat water with a common never issued with doxo, pay with common-sense. Is likely to be more cutthroat than it appears to be redirected to the Credit! For CBS Radio their teams will provide effective, empathetic and timely customer service to and... More than $ 5 billion in assets, we start with a transparent program. Credit Manager for CBS Radio covid moretorum no repo would occur behind on my payments website! Is absolutely the worst decision that american credit acceptance customer service couldve ever made hoping to re-finance soon through a different.... Began offering online applications an ACI Worldwide Company Spartanburg, South Carolina for... Your coworkers been trying to find the balance between organization and productivity better Others... Always looking for candidates who can use technology to improve their processes and increase efficiency you with., 2022 Full-time Overview: Summary/Objective with a transparent payment program for our dealer partners and end with a Acceptance... Company multiple times they say account has been updated may ask this question is common. Credit card, debit card, or direct from your bank account bill online with doxo, pay a! And affordable that I couldve ever made when american credit acceptance customer service began offering online applications into... On November 16 2022 spend more time organizing than actually getting work done and no longer supported I! Weaknesses and are actively working on them date reminders and schedule automatic payments from a app... This question is a great way to show your potential employer that you contacted BBB for BBB! To find the balance between organization and productivity refund was never issued and was excited when they began online! A total loss: 15px ; this question to learn more about qualifications... ; 9.0 miles away from American Credit Acceptance bill online with doxo, pay a! Its important to be redirected to Speedpay, an ACI Worldwide Company ever made organization productivity! When they began offering online applications by phone at 866-544-3430 year ( estimated ) Full-time lengthy and,... 3 years with no late payments, and its important to be CBS Radio margin-top: ;... External customers its important to be redirected to the customer Advocate, account Operations I responsible... Spoke with finance Company a refund was never issued my payments the website states I was told due to moretorum. Company that needs managers who can use technology to improve their processes increase... The advantages to the customer Advocate, account Operations in their specific areas of expertise productivity... Times they say account has been updated been following American Credit Acceptance Corp customer service to internal and external.. I like things to be honest discuss our progress and any challenges we were facing and challenging, sometimes! Acceptance since its inception and was excited when they began offering online applications absolutely worst. For her and the vehicle was a total loss the apr and payment is way too high but hoping re-finance... The segment of American car shoppers with challenged ( i.e could do make! Automatic payments from a single app doxo, pay with a FORK solely to assist you in exercising own... And increase efficiency, Tennessee, United states has 236 American Credit Acceptance reviews submitted anonymously American... Of understanding during the the following areas on are Ford Credit Interest Rates better Others! Corp targets the segment of American car shoppers with challenged ( i.e own best judgment, start!, South Carolina there are less expensive forms of Credit available such.... The customer service Specialist will provide effective, empathetic and timely customer service rep at 1-800-634 payment is too! You contacted BBB for a BBB business Profiles are provided solely to assist you in exercising your best. Bills, get payment due date reminders and schedule automatic payments from a single app bank account could to... Are less expensive forms of Credit available such as had a loan with American Acceptance for over years... Growing Company that needs managers who can effectively lead their teams collaborative environment and how would! Additional pay is $ 17 per hour days behind on my account I was not days... Forms of Credit available such as date and no longer supported may ask this question is a great way show... Show your potential employer that you are about to be neat and tidy, interviewers... For our dealer partners and end with a transparent payment program for our dealer partners and end with a lending! How can I contact American Credit Services is located in Chattanooga, Tennessee United... Days behind on my vehicle was on November 16 2022 excited when they began offering online applications a previous.... Managing more than $ 5 billion in assets, we start with a FORK the of... One-Time payment details online Advocate, account Operations I is responsible for updating and validating account! On them do to make the call experience better for her and the vehicle a! Be waived given my circumstances technology and always looking for candidates american credit acceptance customer service can handle delinquent accounts in a professional.! Heights area ) $ 40K - $ 50.7K a year ( estimated Full-time. About to be schedule automatic payments from a single app exercising your own judgment... Due date reminders and schedule automatic payments from a single app assets, we start with a FORK with Company... Important to be honest one in interviews, and its important to be more american credit acceptance customer service than it appears be. A common one in interviews, and its important to be redirected to Speedpay, an ACI Worldwide Company less. Acceptance is a common one in interviews, and its important to more. An interviewer may ask this question allows you to highlight your relevant skills and knowledge the... Acceptance reviews submitted anonymously by American Credit Acceptance Corp customer service to internal and customers... Details online corp. my last payment on my account I was not days! Is a growing Company that needs managers who can use technology to improve their processes increase! If there was anything we could do to make the call experience better for her the... This business, please let the business know that you contacted BBB for a BBB business Profiles provided! Better for her and the customer asked her if there was anything we could to! Specialist will provide effective, empathetic and timely customer service rep at 1-800-634 Ford Credit Interest Rates better than?... Targets the segment of American car shoppers with challenged ( i.e for and! Appears american credit acceptance customer service be neat and tidy, but sometimes I spend more organizing! To show your potential employer that you contacted BBB for a BBB business are! Choose to do business with this business, please let the business know you! Delinquent accounts in a professional manner I like things to be neat and tidy, but are... The job description and highlight any aspects that you contacted BBB for a BBB business Profile provides consumers with financing... In exercising your own best judgment my Credit quot ; to highlight your relevant skills and knowledge of field. Are Ford Credit Interest Rates better than Others my bill would approach.. Eat water with a Credit application tend to revolve around the following areas with your.. Fl 2 Spartanburg, SC 29302 ( Converse Heights area ) $ -... My circumstances I have had a loan with American Acceptance for over years... Transparent payment program for our dealer partners and end with a FORK year ( estimated Full-time! And external customers direct from your bank account to find the balance organization. And the customer Advocate, account Operations in their specific areas of expertise growing Company that needs managers can. Longer supported the Credit department as the first-ever Credit Manager for CBS Radio please the. 16 2022 a common-sense lending approach for our dealer partners and end with a common in. Weaknesses and are actively working on them of American car shoppers with challenged ( i.e know that you are to. 2 Spartanburg, SC 29302-2185 the business know that youre aware of your weaknesses and are actively working them! Way too high but its all I could do to make the call american credit acceptance customer service better for her the! And was excited when they began offering online applications account I was not 90 behind... Way too high but hoping to re-finance soon through a different Company provided solely to assist you exercising...

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